“LA AURA” customer privacy protection and data processing policy

1. Data Controller The limited liability company “LAAURA”, hereinafter referred to as “LA AURA”. Unified registration No. LV40203689861 Kungu 25-30, Riga Email: info@laaura.lv

2. Data Processor The limited liability company “LAAURA”, hereinafter referred to as “LA AURA”. Unified registration No. LV40203689861 Kungu 25-30, Riga Email: info@laaura.lv

3. What is the scope of this privacy policy? “LA AURA” has prepared its Privacy and Data Processing Policy, hereinafter referred to as the Privacy Policy, which applies to the company's practices regarding the information that “LAAURA” collects about its clients and interested parties, including the use of “LA AURA” products and services, as well as visiting the “LA AURA” website www.laaura.lv, hereinafter referred to as the Website.

4. What purposes do we process your data for?
“LA AURA” obtains your personal data when you visit the website,

use our electronic services, subscribe to news, or participate in events organized by “LAAURA”.
“LAAURA” processes your personal data in order to successfully manage,
develop, and analyze “LAAURA”’s relationships with clients.
“LAAURA” uses your personal data in connection with
marketing and sales conducted by “LA AURA”.
We care about your privacy, so your personal data will under no circumstances be sold or disclosed to third parties for purposes not intended in this policy. By consenting to the processing of your personal data in accordance with this Privacy Policy,
you agree that “LAAURA” may process your personal data for the following purposes
(they may be processed for one or several purposes simultaneously):

4.1. For the provision of products and services:
“LAAURA” may process your personal data in order to verify your identity, conclude contracts with you, comply with regulatory requirements, and fulfill the contracts concluded with you.

4.2. For marketing:

4.2.1. For informing and communicating with you.
“LAAURA” may use your personal data to contact you, respond to your questions, send you important warnings, information, and similar notifications related to “LAAURA” products and services, to inform you that our services and products have changed, and to ask you to provide feedback on our products and services.

4.2.2. “LAAURA” may send you commercial notifications;

4.2.3. Within the internal operations of “LAAURA” for customer relationship management, analysis, and the development of products and services.

.2.4. “LAAURA” may use your data to internally manage, analyze, and improve relationships and cooperation with its clients, as well as to enhance and develop its products and services, analyze the effectiveness of our advertising, and provide you with relevant recommendations regarding our products and services.

4.2.5. Within the framework of processing your personal data, “LAAURA” may profile you in order to personalize offers and provide you with the most appropriate content.

5. What information do we collect about you?
- First and last name;
- Contact information (postal address, email address, phone number);
- The start and end date of customer or similar relationships;
- Campaigns and marketing activities sent to you and their usage;
- Your interests and other information provided by you;
- Email and chat correspondence, other types of communication history;
- Your purchase and service usage history;
- Your feedback and complaints and correspondence related to the above;
-Your personal data, which we are required to process according to regulatory requirements.

We may supplement the personal data you provide with other information in our possession or information that we can legally obtain from third parties. We do this for marketing purposes, to offer you the most suitable and best products and services.

6. Where do we collect your personal data? Most of the information is collected from the information you provide orally, in writing, or on the website, as well as from software, cookies, and similar technologies when you use the website or our online advertising materials.

7. Are your personal data regularly shared with others? “LAAURA” ensures that your personal data is not disclosed to third parties outside the company, except as otherwise specified in this Privacy Policy. “LAAURA” may provide your personal data to third parties who provide services for the purposes described in this Privacy Policy in accordance with applicable regulations.

This may include, for example, the provision of services such as IT services, personal data management and analysis, conducting and managing surveys and research, marketing management, and the execution of various campaigns, etc.

“LAAURA” may transfer your personal data as part of company mergers, acquisitions, the sale of company assets, or the transfer of services to another service provider.

We will not permit any of these third parties to use your personal data in any other way and will require them to implement personal data protection measures.

Please note that “LAAURA” may need to disclose your personal data if required by applicable regulations. We have an obligation to disclose customer information to law enforcement authorities if there are suspicions of criminal activity.

8. Will we transfer your personal data outside the European Union or the European Economic Area?

Without your written consent, we will not transfer your personal data outside the European Union or the European Economic Area.

9. Ensuring Data Security
To guarantee the security of the collected information, “LAAURA” has implemented electronic, physical, and administrative security measures. Your data is stored securely. They are protected against unauthorized access, disclosure, alteration, or destruction by any organization or individual.

10. Your rights to access your personal data, correct it, and prohibit its use

You have the right to receive information about your personal data that is held in the files of “LAAURA” and to request the correction or updating of incorrect data, the cessation of its processing, or its destruction if it is incomplete, outdated, processed illegally, or no longer needed for the purpose of its collection. Such a request must be made in writing and submitted to “LAAURA” at the address: Kronvalda Blvd. 3a, Riga, presenting a document proving your identity. We draw your attention to the fact that “LAAURA” may not delete your data if there is a legal requirement to store it for a specified period, for example, requirements of accounting, recordkeeping, etc., or if there are other lawful grounds for data processing, such as contractual obligations. You have the rights established by the normative acts to prohibit at any time “LAAURA” from processing your personal data for sending commercial notifications or for use in market and public opinion research. In such a case, you must submit a written request and send it to "LAAURA" Kungu street 25-30, Riga,

or by using the unsubscribe link, which you will find at the end of each of our electronic marketing messages.
However, we draw your attention to the fact that in the event of your refusal of data processing,

we will not be able to provide you with information

about the full range of our services and products,

moreover, you may miss out on advantageous

offers!

11. Applicable law, reporting of

violations

The processing of personal data is regulated by the European

Parliament and Council Regulation (EU) 2016/679 (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data,

as well as related binding regulations of the Republic of Latvia.

We kindly ask you to contact “LA AURA” by email at info@laaura.lv without hesitation if you have any questions, comments regarding this Privacy Policy, or wish to report violations of this Privacy Policy.